Using Logis IDS with the included Logis NET solution, we were able to handle a 10%
increase in acute calls with no decrease in overall response times, and more importantly
without having to invest in additional unit hours.
Before introducing Logis IDS training to become an acute call dispatcher took 2 - 3 months. This has now been reduced to 2 - 3 weeks.
The complete integration between our old CAD solution and Logis IDS made it
possible to perform the transition without any downtime. Something that normally would make it very hard for us to replace our CAD solution.